FAQ & ANSWER

Q1: Are you a source factory?

A: Yes, we are a source factory supplier for TorHang, with over 11 years of experience. We have our own R&D team and support OEM and ODM.

Q2: What is your minimum order quantity (MOQ)?

The MOQ is 1 piece.

Q3: Can I get a free sample?

A: We usually don't provide free samples, but we can refund the sample fee when you place an order.

Q4: What is the delivery time?

A: Generally, the delivery time is 7 working days.

Q5: Can you recommend a suitable motor model for my drone?

Of course. Our experienced R&D team can recommend or customize the most suitable motor solution for you based on your specific application scenario, load requirements, speed, torque, and other parameters. You only need to provide detailed application requirements.

Q6: How do you guarantee motor quality?

A: We maintain a rigorous quality control system, conducting professional inspections at every stage—from raw materials to the finished product—to ensure that every motor meets our standards.

Q7: How is your after-sales service?

A: We can provide technical support through online communication. In addition, if needed, we can also send our technicians for on-site installation or commissioning.

Q8: What are the payment methods?

A: We accept bank T/T and Alipay.